SATENA Baggage Allowance, Fees & How to Add Extra Baggage

9R / NSE · Colombia

SATENA charges excess baggage per extra kilo ($9.000 standard on domestic routes with lower fixed rates on listed exception routes, USD 10 on international routes), payable at the airport counter. Use the official links below to review baggage rules, booking access, and related airline services.

Baggage PolicyOfficial website

Updated Oct 8, 2026

SATENA Baggage Allowance

Free checked and carry-on baggage allowances by cabin class and route. Allowances vary by route, ticket type, and frequent flyer status — always confirm with the official baggage policy before you fly.

Checked baggage

Weight-based allowance; higher allowance on international routes.

  • Domestic15 kg
    • Maximum hold allowance per passenger on domestic flights.
    • No single piece may exceed 32 kg.
  • International23 kg in up to 2 pieces
    • Applies on all international routes in every fare class.
    • Plus 5 kg personal item.
    • On connecting itineraries the most restrictive allowance of the two legs applies.

Carry-on baggage

All cabins

  • Hand baggage5 kg
    • Must be declared and authorized in advance.
    • Must carry a SATENA tag and meet the established dimensions.

How to Add Extra Baggage & Prices on SATENA

Buy Baggage
  1. Go to satena.com and open the Condiciones Tarifarias page to check the excess baggage rate for your route.
  2. Open the Centro de Ayuda FAQ to confirm your route's hold allowance (15 kg domestic, 23 kg international) and the 32 kg per-piece limit.
  3. Arrive at the airport for check-in with any baggage over your allowance ready to declare.
  4. Pay the excess at the airport counter at the published per-kilo rate and keep the payment receipt with your boarding pass.

Prices

Excess baggage is charged per extra kilo over the allowance and paid at the airport counter; no online pre-purchase price is published.

LabelAmountNotes
Standard domestic$9.000 per extra kilo
  • Per extra kilo over the baggage allowance, depending on route.
  • Subject to airport weight conditions.
  • Prices in Colombian pesos as published for domestic flights.
  • Payable at the airport counter.
Bogota-Quibdo-Bogota$6.000 per extra kilo
  • Exception route rate, payable at the airport counter.
Cali-Tumaco-Cali$6.000 per extra kilo
  • Exception route rate, payable at the airport counter.
Medellin-Apartado-Medellin$6.000 per extra kilo
  • Exception route rate, payable at the airport counter.
Medellin-Quibdo-Medellin$6.000 per extra kilo
  • Exception route rate, payable at the airport counter.
Medellin-Bahia Solano-Medellin$6.000 per extra kilo
  • Exception route rate, payable at the airport counter.
Cali-Guapi-Cali$6.000 per extra kilo
  • Exception route rate, payable at the airport counter.
Medellin-Caucasia-Medellin$5.500 per extra kilo
  • Exception route rate, payable at the airport counter.
Medellin-Montelibano-Medellin$6.000 per extra kilo
  • Exception route rate, payable at the airport counter.
Medellin-El Bagre-Medellin$3.000 per extra kilo
  • Exception route rate, payable at the airport counter.
Bucaramanga-Arauca-Bucaramanga$6.000 per extra kilo
  • Exception route rate, payable at the airport counter.
Bogota-Medellin-Bogota$6.000 per extra kilo
  • Exception route rate, payable at the airport counter.
InternationalUSD 10 per extra kilo
  • Per extra kilo over the allowance on international routes, subject to airport weight conditions.
  • Each additional kilo is paid at the airport at check-in.
  • On connecting itineraries the most restrictive allowance of the two legs applies.

FAQ

Can I buy extra baggage online after booking?

No. SATENA's official FAQ states that excess baggage is paid at the airport counter; no online pre-purchase of extra kilos is published.

Where do I buy extra baggage?

Pay excess baggage at the airport counter (mostrador) when you check in. Use Autogestion on satena.com to manage your reservation details.

How does the airline calculate extra baggage charges?

SATENA charges per extra kilo over your allowance: $9.000/kg standard on domestic routes (lower fixed per-kilo rates on listed exception routes), and USD 10/kg on international routes, always subject to airport weight conditions.

How many extra bags can I buy, and what are the bag limits?

Domestic hold allowance is 15 kg per passenger; international routes allow 23 kg in up to 2 pieces plus a 5 kg personal item. Hand baggage is limited to 5 kg (declared and tagged). Hold baggage may be split into a maximum of 2 pieces, and no single piece may exceed 32 kg.

What are the overweight or oversized baggage rules?

No piece may exceed 32 kg. Pieces beyond the first 2 are charged per kilo at the applicable excess rate. No separate oversized-bag fee table is published.

Can I pay for extra baggage with cards, loyalty points, or miles?

Web purchases (tickets) accept credit cards (Visa, MasterCard, American Express, Diners), debit cards and PSE transfers via PayU. Excess baggage itself is paid at the airport counter at check-in.

Are there any important exceptions or restrictions I should know?

Yes. Eleven domestic city pairs have lower fixed per-kilo excess rates (COP $3,000-6,000 instead of COP $9,000), and some destinations carry specific baggage benefits or restrictions detailed in the fare conditions document.

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