Question 1

Can I buy extra baggage online after booking?

Accepted Answer

Yes. Retrieve your booking on the Kenya Airways Manage Booking page using your booking reference and last name. You can add extra checked bags during the booking process or after booking through Manage Booking.

Question 2

Where do I buy extra baggage?

Accepted Answer

Online via Manage Booking at kenya-airways.com, through the Kenya Airways mobile app, by calling the contact centre at +254 711 024 747, or at an airport ticket office.

Question 3

When is the deadline to buy extra baggage online?

Accepted Answer

The airline does not publish a specific deadline. Purchase through Manage Booking as early as possible — availability may be limited, especially for narrow-body aircraft (B737, E170/190) where weight and space constraints apply.

Question 4

How does Kenya Airways calculate extra baggage charges?

Accepted Answer

Kenya Airways uses a piece-based (PC) system. Excess bag charges are a fixed USD amount per piece depending on the routing and whether the journey is via the Nairobi hub or all other points. The free allowance is 2 pieces (23kg each economy) for most international routes and 1 piece for domestic and selected routes.

Question 5

How many extra bags can I buy, and what are the bag limits?

Accepted Answer

The airline does not publish a maximum number of extra bags you can purchase. Each checked piece must not exceed 23kg (50lbs) for economy or 32kg (70lbs) for business class, with total dimensions of 158cm (62in). Wide-body to narrow-body connections may have weight and space restrictions — there is no guarantee of the number of bags uplifted.

Question 6

What are the overweight or oversized baggage rules?

Accepted Answer

Each piece exceeding the free weight allowance (23kg economy / 32kg business) may be accepted as heavy baggage with applicable charges. Items exceeding 23kg require special authorization. Maximum total dimensions per piece: 158cm (L+W+H). Heavy bag charges range from USD 25 (domestic) to USD 100 (international) depending on route.

Question 7

Do codeshare or interline flights have different baggage rules?

Accepted Answer

Yes. IATA Resolution 302 determines the Most Significant Carrier (MSC) whose baggage allowance applies for interline journeys. The allowance shown on your ticket or in the check-in system is granted. For flights originating or terminating in the US/Canada, the piece concept applies based on the specified weight.

Question 8

Is it cheaper to buy extra baggage online in advance vs at the airport?

Accepted Answer

Kenya Airways does not publish a difference between online pre-purchase and airport rates for excess/heavy bag charges. The published heavy bag charges in the Optional Fees policy apply regardless of purchase channel.

Question 9

Are there any important exceptions or restrictions I should know?

Accepted Answer

Asante Rewards members (Silver, Gold, Platinum) receive 1 additional free checked piece on all routes. Families and groups travelling together can pool their baggage allowance. Arriving on wide-body (B787) and connecting to narrow-body (B737, E190) may restrict excess baggage uplift due to weight and space constraints.

Question 10

Can I get a refund if I cancel prepaid extra baggage?

Accepted Answer

Kenya Airways does not publish a specific refund policy for prepaid excess baggage. Refunds are handled through the standard refund process — submit a refund request via the online refund form on the Manage Booking page or contact the call centre.

Label	Amount	Notes
Africa ↔ America/Europe	2 PC 23kg/50lbs max each	Rendered verbatim on Free Checked Baggage Allowance table row Africa <-> America/Europe, ECONOMY column. Free allowance shown on e-ticket/DCS prevails; KQ-operated flights only, may vary by aircraft on day of travel; flights on other airline ticket stock may have different restrictions. Each piece max dimensions 158 cm (62 in) total L+W+H per Exceptions note; Asante Silver/Gold/Platinum receive 1 additional PC as per cabin (23 kg economy) on all routes — see FREQUENT FLYER MEMBERS row.
Africa ↔ Middle East/Asia (incl. Bangkok–Guangzhou)	2 PC 23kg/50lbs max each	Rendered verbatim on table row Africa <-> Middle East /Asia (incl Bangkok-Guangzhou), ECONOMY column. Reference Table defines Middle East/Asia as Middle East and Asian points.
Africa ↔ Africa	2 PC 23kg/50lbs max each	Rendered verbatim on table row Africa <-> Africa, ECONOMY column. Reference Table defines Africa as All Africa points.
Domestic	1 PC 23kg/50lbs max each	Rendered verbatim on table row Domestic, ECONOMY column. Reference Table defines Domestic as Kisumu, Mombasa, and Malindi.
Bangkok ↔ Guangzhou–Bangkok	1 PC 23kg/50lbs max each	Rendered verbatim on table row Bangkok <-> Guangzhou-Bangkok, ECONOMY column. Related to 5th freedom Sectors definition: flights without connecting through Nairobi hub.
Nairobi ↔ Mumbai	1 PC 23kg/50lbs max each	Rendered verbatim on table row Nairobi <-> Mumbai, ECONOMY column.

Label	Amount	Notes
Africa ↔ America/Europe	2 PC 32kg/70lbs max each	Rendered verbatim on table row Africa <-> America/Europe, BUSINESS CLASS column. Asante Silver/Gold/Platinum receive 1 additional PC as per cabin (32 kg business) on all routes. Pooling of allowance permitted for families/groups travelling together to same destination on same flight(s) at same time — pooling is number of bags not weight per piece (example given: 2PC of 23 kg each cannot be 1×18 kg + 1×26 kg).
Africa ↔ Middle East/Asia (incl. Bangkok–Guangzhou)	2 PC 32kg/70lbs max each	Rendered verbatim on table row Africa <-> Middle East /Asia (incl Bangkok-Guangzhou), BUSINESS CLASS column.
Africa ↔ Africa	2 PC 32kg/70lbs max each	Rendered verbatim on table row Africa <-> Africa, BUSINESS CLASS column.
Domestic	1 PC 32kg/70lbs max each	Rendered verbatim on table row Domestic, BUSINESS CLASS column.
Bangkok ↔ Guangzhou–Bangkok	1 PC 32kg/70lbs max each	Rendered verbatim on table row Bangkok <-> Guangzhou-Bangkok, BUSINESS CLASS column.
Nairobi ↔ Mumbai	1 PC 32kg/70lbs max each	Rendered verbatim on table row Nairobi <-> Mumbai, BUSINESS CLASS column. Additional free items: infant entitled to 1 collapsible stroller plus 1 car seat free; incapacitated passengers 1 wheelchair/mobility device free; Jeddah exception 1 free bottle Holy Water max 5 litres sealed; IATA Resolution 302 applies for interline/codeshare (allowance on ticket/trip summary/check-in system governs; US/Canada piece concept applies).

Label	Amount	Notes
To/from EU, US & UK	1 piece (max L55xW25xH35cm each) + 1 accessory (Total weight max 12kgs/26lbs)	Rendered verbatim on Hand Baggage table Economy Class row, FLIGHTS TO/FROM EU, US & UK column. Personal accessories max L40xW15xH30cms: Handbag, Backpack, Briefcase, Camera, Laptop; plus 1 duty free shopping bag per passenger. All cabin baggage must have approved KQ cabin luggage label.
All other routes	1 piece (max L55xW25xH35cm each) + 1 accessory (Total weight max 10kgs/22lbs)	Rendered verbatim on Hand Baggage table Economy Class row, ALL OTHER ROUTES column. Same accessory and duty-free allowance as above. Infants <2 years NOT occupying a seat allowed 1 piece MAX 12kgs MAX dimensions L55 x W25 x H35; car seat for seated infant/child accepted on top; if airport/airline imposes further restrictions, qualifying piece checked free within cabin weight otherwise excess charges apply.

Label	Amount	Notes
Europe	from USD 75	USD 75 for flights via Nairobi hub, USD 100 for all other points in Europe. Charges are per piece for each checked bag exceeding the free allowance.
America	from USD 75	USD 75 for flights via Nairobi hub, USD 100 for all other points in the Americas.
Asia	from USD 50	USD 50 for flights via Nairobi hub, USD 100 for all other points in Asia.
Middle East	from USD 50	USD 50 for flights via Nairobi hub, USD 75 for all other points.
Africa	from USD 50	USD 50 for flights via Nairobi hub, USD 60 for all other points within Africa.
Domestic	USD 25	Flat rate for all domestic Kenya routes (Kisumu, Mombasa, Malindi).
5th Freedom Sectors	USD 50	Applies to flights between points without connecting through Nairobi (e.g., Accra–Monrovia, Abidjan–Dakar). Only applies to 'all points' rate category.

Label	Amount	Notes
Sports equipment	See official pricing	Sporting equipment is accepted as checked baggage subject to prior coordination. Charges may apply as excess/heavy baggage; contact the call centre for specific rates.
Mobility devices	Free of charge	Incapacitated passengers may carry one wheelchair or mobility device free of charge.
Infant equipment	Free of charge	In addition to free cabin allowance, infants are entitled to 1 collapsible stroller plus 1 car seat free of charge.

Kenya Airways Baggage Allowance, Fees & How to Add Extra Baggage