- Go to gxairlines.com and open the baggage purchase entry (行李购买), which leads to the traveler-information query page.
- Enter passenger name, ID type and number, ticket number and flight date, complete the slider verification, accept the baggage notice (《行李须知》) and submit the query.
- Choose an excess-weight package (5/10/15/20/25/30/35/40 kg) before check-in and no later than 60 minutes before departure, then complete online payment.
- Keep the payment confirmation; invoices for baggage bought via the HNA app, mini-program or airport counter are issued through the Hainan Airlines WeChat mini-program, and via hotline 95370 for other channels.
Prices
Prepaid excess baggage weight sold online by the kilogram via the official website, HNA APP, HNA mini-program, team network, OTA or call center; rates depend on departure city group and flight distance band.
| Label | Amount | Notes |
|---|---|---|
| Departing Nanning, 0-800 km | CNY 14/kg |
|
| Departing Nanning, 800-1600 km | CNY 18/kg |
|
| Departing Nanning, 1600 km and above | CNY 23/kg | |
| Departing other stations, 0-800 km | CNY 12/kg |
|
| Departing other stations, 800-1600 km | CNY 16/kg |
|
| Departing other stations, 1600 km and above | CNY 20/kg | |
| Package sizes | See official pricing |
|
Excess weight paid at the airport check-in counter costs more per kilogram than prepaid online rates.
| Label | Amount | Notes |
|---|---|---|
| Airport counter, 0-800 km | CNY 15/kg |
|
| Airport counter, 800-1600 km | CNY 20/kg |
|
| Airport counter, 1600 km and above | CNY 25/kg |
|
| Billing formula | See official pricing |
|
Paid cabin-bag upgrade sold at the airport counter or boarding gate.
- Carry-on upgrade at counter or gateCNY 240 per piece
- The 随身达 product upgrades carry-on allowance: economy passengers may carry one 20x40x55 cm item; W/R cabin passengers may carry one additional 20x40x55 cm item beyond the original allowance.
- Maximum 2 carry-on items per passenger after purchase.
- Sold at check-in counters and boarding gates; currently available at Nanning, Luoyang, Jinan, Xi'an, Shenyang, Harbin, Qingdao and Chongqing.
International excess baggage has no published fixed prices and is sold through assisted channels.
- All international routesSee official pricing
- No public fixed price table for international excess baggage on the official site.
- International excess baggage can be bought via the HNA APP, the call center, or at check-in; contact 95370 for the live amount.
- Invoices for international excess baggage are issued via hotline 95370.