- Go to azoresairlines.pt and open the MY TRIP tab (or visit a SATA sales office or call the Contact Center).
- Retrieve your booking with your booking code and last name, then choose the prepaid extra baggage / additional services option.
- Select the extra allowance you need (up to 30 kg extra on inter-island flights, or up to 3 extra 23 kg pieces on domestic and international flights) and pay online — booking and payment are made simultaneously, no later than 48 hours before departure.
- Keep the payment confirmation; changes are allowed as long as the travel route stays the same, and the service is personal and non-transferable.
Prices
Prepaid extra baggage bought at least 48 hours before departure: EUR 20 per 5 kg inter-island; EUR 55 domestic, EUR 70 Europe, EUR 120 / USD 162 / CAD 223 USA & Canada per 23 kg piece.
| Label | Amount | Notes |
|---|---|---|
| Inter-island, per 5 kg | EUR 20 |
|
| Domestic, per 23 kg piece | EUR 55 |
|
| Europe, per 23 kg piece | EUR 70 |
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| USA and Canada, per 23 kg piece | EUR 120 / USD 162 / CAD 223 |
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Excess baggage paid at check-in when the free allowance is exceeded; prepaid advance rates for the same piece are lower.
| Label | Amount | Notes |
|---|---|---|
| Inter-island excess weight | EUR 6 per kg |
|
| Domestic extra piece at check-in | EUR 60 per item |
|
| Europe and Africa extra piece at check-in | EUR 75 per item |
|
| USA and Canada extra piece at check-in | 235 CAD / 175 USD / 125 EUR per item |
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Bags between 23 and 32 kg pay an overweight fee on top of the extra-piece fee; 32 kg is the normal per-volume maximum.
| Label | Amount | Notes |
|---|---|---|
| Domestic, bag 23-32 kg | EUR 65 per item |
|
| Europe and Africa, bag 23-32 kg | EUR 75 per item |
|
| USA and Canada, bag 23-32 kg | 245 CAD / 185 USD / 135 EUR per item |
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| Maximum weight rules | See official pricing |
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Sports equipment and musical instruments travel free within the allowance but need pre-booking and pay per-route special service fees when the allowance is exceeded.
| Label | Amount | Notes |
|---|---|---|
| Domestic, standard boards and bikes | EUR 40 per item |
|
| Europe and Africa, standard boards and bikes | EUR 45 per item |
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| USA and Canada, standard boards and bikes | 130 CAD / 100 USD / 80 EUR per item |
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| Golf equipment | EUR 35 (Domestic) / EUR 40 (Europe & Africa) / 90 CAD / 80 USD / 60 EUR (USA & Canada) per item |
|
| Musical instruments up to 23 kg | EUR 40 (Domestic) / EUR 45 (Europe & Africa) / 130 CAD / 100 USD / 80 EUR per item |
|
| Musical instruments 23-32 kg | EUR 75 (Domestic) / EUR 85 (Europe & Africa) / 215 CAD / 165 USD / 135 EUR per item |
|
| Musical instruments 33-45 kg | EUR 135 (Domestic) / EUR 140 (Europe & Africa) / 305 CAD / 240 USD / 200 EUR per item |
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Pets always need pre-booking and pay per-route hold fees; weapons travel only within Portugal for a flat fee.
| Label | Amount | Notes |
|---|---|---|
| Domestic pets in hold, incl. container | EUR 40 (up to 23 kg) / EUR 75 (23-32 kg) / EUR 130 (33-45 kg) per item |
|
| Europe and Africa pets in hold, incl. container | EUR 45 (up to 23 kg) / EUR 80 (23-32 kg) / EUR 145 (33-45 kg) per item |
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| Inter-island pets | EUR 70 per item (33-45 kg) / EUR 35 per item (cabin, up to 8 kg) |
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| Weapons within Portugal | EUR 55 per item |
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